MaitreCookies and Browser Storage
In short
We use only essential cookies and browser storage: to keep owners signed in and safe, and to let the widget remember a guest's chat and unfinished order for about a day. We use no analytics, no advertising cookies and no tracking pixels. If we ever add anything that is not essential, it will stay off until you accept it.
1. hiremaitre.com and the dashboard
| Name | Type | What it does | How long |
|---|---|---|---|
| __Host-hm_trusted_device | Cookie | Remembers a device you approved, so sign-in is not challenged every time | 30 days |
| __Host-hm_pending_device | Cookie | Holds a device approval while you confirm it by email | 15 minutes |
| __Host-hm_recovery | Cookie | Holds a password reset while you finish it | 15 minutes |
| sb-...-auth-token | Browser storage | Keeps you signed in to the dashboard | Until you sign out |
| hm_video | Browser storage | Remembers a request to force the home page films to play (only if you asked for it) | Until you clear it |
| Cloudflare Turnstile | Security check | Tells people from bots on sign-in, sign-up, password reset and before the home page's live demo; Cloudflare may set its own short-lived cookie | Set by Cloudflare |
2. The widget on restaurant websites
The widget sets no cookies. It keeps these items in the guest's own browser:
| Name | Type | What it does | How long |
|---|---|---|---|
| arc-chat-..., arc-guest-... | Browser storage | The conversation, so it survives moving between the restaurant's pages | About one day |
| arc-location-..., arc-loc..., arc-menu-..., arc-orderloc-... | Browser storage | The branch and menu the guest picked | About one day |
| arc-panel-..., arc-pickup-name-... | Browser storage | An unfinished order and the pickup name typed for it | About one day, or until checkout |
| arc-tab, arc-rs-..., arc-rsz-..., arc-var | Browser storage | Display choices: the open tab, the chat's size, the launcher look | Until the guest clears it |
3. Anything that is not essential
Today there is nothing that is not essential, so there is nothing to accept or decline.
Any analytics, advertising or other non-essential technology will be added only after this page is updated, and it will not load until you choose "Accept" in our cookie banner. Declining changes nothing about how the site works.
4. Do Not Track and Global Privacy Control
We do not respond to Do Not Track signals, because we do not track visitors across other websites. A Global Privacy Control signal is treated as a request to opt out of sale, sharing and targeted advertising for that browser, and it also counts as declining anything non-essential. See the Privacy Policy.
5. Your controls
You can clear cookies and browser storage in your browser's settings at any time. Clearing them signs you out of the dashboard and makes the widget forget an unfinished chat or order.