Maitre

Version 1.0.0 · Effective November 15, 2026 · Last updated October 2026

Acceptable Use Policy

This version takes effect on November 15, 2026.

In short

Use Maitre for your restaurant, honestly and safely. Do not use it to break the law, to mislead guests, to attack or overload the service, or to get at another restaurant's information. Breaking these rules can lead to suspension under the Terms of Service.

1. Nobody may

  • Send unlawful, abusive, harassing, hateful, sexual or violent content.
  • Attack, overload, scrape, or send automated or abusive requests to the service.
  • Bypass message, rate or plan limits, forge sessions, or manipulate payment or plan data.
  • Try to get the host's instructions, another restaurant's information or another account's data.
  • Upload malware, or reverse engineer the service except where the law does not allow that restriction.
  • Create fraudulent accounts or impersonate another person or business.

2. Restaurants may not

  • Configure the host to claim to be a person, deny being an AI, or present its answers as written by a person.
  • Remove, hide or alter the guest notices, their links or the voice consent wording.
  • Use the host for companionship, emotional support, sexual content, or medical, legal or financial advice.
  • Use the host to make or support decisions about anyone's employment, credit, housing, insurance, education or access to essential services.
  • Upload payment card data, regulated health information, confidential third-party information, or content you have no right to use.
  • Copy or run another restaurant's widget, use another account's allowance, or run the widget where you are not allowed to.
  • Use the service to mislead guests about prices, availability, ingredients or allergens.

3. Our providers' rules

The usage policies of our AI providers, linked from the Subprocessors page, also apply to your use of the service.

4. Enforcement

Usage limits and abuse controls apply automatically and may pause the host. We may suspend or end access for breaking these rules, as the Terms of Service describe. Report misuse to team@hiremaitre.com.